How to Fix Outlook App Notifications Not Working On Any Device

Is it a problem for you that the Outlook app notifications are not working on your devices? If that is the case, do not worry because this article provides solutions to the problem so that you could start receiving Outlook notifications as soon as possible.

For fixing outlook app notifications not working on any device, this article will work as a saviour for you. To fix the issue you need to follow all the steps that will be suitable for you.

Fixes to Resolve Outlook App Notifications Not Working on Android & iPhone

Below are solutions you might want to consider when stuck. We’ll focus on some basic settings we might have ignored if none of this works. Let us just get to the first way of solving that.

Fix 1: Restart Your Phone

One of the simplest ways of resolving issues is restarting your device on Android or iOS. As a result, this often assists in resetting and restarting services just within your Outlook app which in turn bring back push notifications right to your phone.

Fix 2: Update the Outlook App

You may be experiencing notification issues because the app you are using is outdated. To fix the issue, here is what you do:

For Android:

1. Go to Google Play Store.
2. Find and tap on “My apps and games”.
3. Look for “Microsoft Outlook” and click on “Update”.

For iPhone:

1. On the home screen, tap and hold down the “Store” icon then choose “Updates”.
2. Scroll down to the Account screen and refresh to get new updates.
3. Afterward, tap “Outlook” then tap on “Update”.

Fix 3: Check Outlook App Notification Settings

Now we’ll check out the app’s notification settings on Outlook: 

1. Certainly, first of all establish connection between your Android devices and iPhone; 
2. Click on the profile photo icon at the top then choose Settings. 
3. From the Mail category select Notifications 
4. All Enable notifications for All Mail or relevant categories. If required, you can also put it on vibrating mode at that time.

Fix 4: Check Notification Sound

They will buzz your phone every time a new email arrives.Sound notifications alert you when new emails arrive. To enable sound notifications: 

1. Open your device’s Settings app. 
2. Tap Sound and vibrations. 
3. Open Sound Notifications. 
4. Tap OK to accept the permissions.

Fix 5: Check Phone Notification Settings

Make the alerts for Outlook app and turn them on in your phone’s settings. 

1. Firstly, go to the settings on your Android phone. 
2. Find Apps and Notifications, then click on Outlook. 
3. Make sure that the notification icon for Outlook is lit, alongside other notification features.

Fix 6: Enable Background App Refresh on iPhone

If you would like to be notified when using our application shows as inactive go for Background App Refresh enabling: 

1. Open iPhone Settings. 
2. Choose General and click on Background App Refresh. 
3. Locate Outlook and flip the switch ON the right .

Fix 7: Clear Outlook App’s Cache and Data on Android

Many application issues may be resolved by clearing cache and data, however this would require you to sign in again. Here’s how you do it: 

1. Open the Settings app. 
2. Navigate to Apps & Notifications or App Management. 
3. Select Outlook from the list of apps. 
4. Click Clear Cache and then either Clear Data or Clear Storage.

Fix 8: Turn Off Battery Saver Mode

Settings to save the battery can sometimes block notifications from your app. To find out if this is the case: 

For iPhone:

1. Navigate to Settings > Battery. 
2. Switch the toggle near Low Power Mode to OFF.

For Android:

1. Navigate to Settings > Battery. 
2. Turn off Adaptive Battery or Battery Saver.

Fix 9: Check Do Not Disturb Mode

To turn off Do Not Disturb (DND) mode, follow these steps: 

For Android:

1. Settings > Sound > Do not disturb. 
2. Ensure that Do not disturb is turned off.

For iPhone:

1. Open Settings > Focus > Do not disturb. 
2. Check and disable DND settings.

Fix 10: Collect Diagnostics Data

A number of people have said that the diagnostics in Outlook might be useful. This is what you need to do: 

1. Go to the Settings of your Outlook application. 
2. Click on Help & Feedback and choose Collect Diagnostics.

Fix 11: Update Phone Software

To make sure your phone’s software is in current state: 

For iPhone:

1. Navigate to Settings > General > Software Updates.

For Android:

1. Navigate to Settings > System > Software Updates OR Settings > About phone > Software Updates.

Fix 12: Reinstall the Outlook App

To clear cached data and restore settings, it may be necessary for the user to uninstall and reinstall the application: 

1. Tap and hold the app icon, then choose Uninstall or Remove. 
2. You should visit Outlook in the App Store or Google Play Store for a fresh installation. 
3. On relaunching the app, make sure you grant all notification permissions when requested.

Fix 13: Reset Phone Settings

In case resetting your phone model’s options doesn’t offer a solution, try the following. However, this procedure hardly ever leads to loss of personal files:

For Android:

1. Proceed to Settings > Apps. 
2. On All apps, touch the three-dot index at the top then choose Reset app preferences. 

For iPhone:

1. Visit Settings > General > Reset > Reset all settings.

Conclusion

We have listed 13 ways to fix the problem of why Outlook email notifications are not working on any device. Following these instructions will help restore notifications for your device.

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